Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
California orders will include sales tax.
International buyers are responsible for their country's customs tax, if any
U S A ORDERS
We offer free USPS standard shipping in the United States.
At checkout, you have the option to choose faster shipping in the drop down menu. Ship times do NOT include production times. However if you select expedited shipping, we will try to get your order completed faster.
U S A ORDERS
USPS Standard Shipping: free of charge
3-5 business days
USPS Priority Shipping: $10.95
2-3 business days
USPS Express Shipping: $29.95
1-2 business days
STANDARD INTERNATIONAL: $16.95
7-28 business days
PRIORITY INTERNATIONAL: $36.95
6-12 business days
EXPRESS INTERNATIONAL: $62.95
3-7 business days
* I M P O R T A N T *
Since TRACKING is NOT INCLUDED in International First Class Mail we can not guarantee the arrival of your package and can NOT be responsible for lost or stolen packages.
Please upgrade to Priority or Express Mail which does offer TRACKING and
International orders over $200 must upgrade to Priority or Express Mail.
For International orders, exact shipping times can NOT be guaranteed due to possible customs delays. Please also note that customs fees and charges have nothing to do with your prepaid shipping costs, and are not covered in your Etsy purchase. These are assessed directly by your country and the actual cost is determined at their discretion.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 3 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
We are here to make you jewelry you love. If you have questions or problems with your order please contact us. Just click on “Contact Shop” or “Ask a Question”
We offer exchanges and store credit and refunds under limited circumstances. All items must be returned in the original packaging in new/unused condition. Postage and adequate insurance is the responsibility of the buyer. Please do not send anything back without notifying me first.
We make items to order, by hand. If you need to cancel an order please do it within 3 hours of purchase for a full refund.
If the order is damaged upon arrival, please let us know within 24 hours of delivery and send a photo if possible.
To return a damaged item, please let us know within 17 days of delivery and ship it back within 14 days of delivery
Please allow up to 10 days after we receive your exchange / return for processing.
We are usually happy to exchange items in perfect condition, within 3 weeks of your order. Just send the original item back to us for a refund and purchase the new item as usual.
Because of the nature of these items, we can't accept returns or exchanges for:
All earrings (sanitary reasons)
Custom or personalized orders unless we made a mistake
Items that have been worn or damaged
RETURN SHIPPING FOR REFUNDS OR EXCHANGES
If you are returning the package for a refund or exchange, please note that shipping fees will apply, unless we made an error and sent an incorrect product. Please allow 5 days to process your refund.
If any defects/malfunctions occur within the first 5 months after purchase date, I will fix & return it back to you for free. Please message me for return address (repairs only).
Your satisfaction is important to me. If you are not happy with your order for ANY reason please let me know first.
Measurements for the pictured items are included in each item description. You can select your ideal size from our drop down menus. Our bracelets come with a 0.5” adjuster and our chokers and short necklaces have a 1.5” adjuster to ensure a perfect fit. The extender is on top of the length you choose from the drop down menu (if you choose 16” from drop down menu, you will get 17.5” in total length including extender, and the necklace is adjustable from 16” to 17.5”).
If you'd like a length other than what's offered in the drop-down menu, please leave us a note at checkout.
I recommend that you use an existing necklace or piece of string placed around your neck and positioned as you like it; then measure it open, unclasped from end to end.
The sizes listed are finished bracelet sizes not wrist sizes. You can either measure your wrist with a flexible tape measure and add approximately 1" to it then choose the closest size from the drop down menu or you can measure a similar bracelet you already have. Length = the open bracelet laid straight and measured end to end.
We take all the measurements carefully and almost all listings include one photo to show the scale. Please take a minute to read them and check all images to avoid disappointment. Please remember, our jewelry is elegant and dainty.
Our jewelry is wrapped in a gift box with ribbon tie, and biodegradable bubble mailer. We do not include price receipts in the package. We are happy to ship directly to the recipient.
A personal note can be added on our Mimsy Branded Unicorn Cards. Just let me know what you’d like to say in Select Options.
If you order more than one item please indicate if you would like separate gift boxes for each.
Once you are in the CART page, you will see a text box next to a button that says “Apply Coupon”. Enter your coupon code into that box and hit enter. You will see it reflected in your total. If for some reason the coupon code did not work, please leave us a comment during checkout with the code and we will refund it back to you.
Wearing - We recommend removing your jewelry when going to sleep, pool, beach, spa or exercising. Avoid direct contacts with chemicals, such as perfumes, creams or any other liquids.
Cleaning - For light cleaning, gently polish with a dry, soft, lint-free cloth to avoid scratching. Avoid water when cleaning. Mini polish pads for gold and silver are great!
Storing - Your Mimsy jewelry should be kept clean & dry in a closed storage when not in use. Our original boxes are ideal.
Looking for a special piece or have a design in mind? I love to create personal jewelry unique to you. Feel free to give me your own design ideas and gemstone preferences.
I LOVE making jewelry for weddings! We offer an optional wedding color matching service for your wedding jewelry at no extra cost.
How it works:
• Just send me a picture or link which shows your wedding colors • I'll send you a picture of the loose gemstones that I can use to make your jewelry • You approve the colors • I make, gift wrap and send as many pieces as you need.
Contact me if you have any questions. I'll be happy to chat.
Yes. We offer additional discounts on orders above $400. Please contact us for special coupon codes.
Many items are available wholesale. Please contact me for a link to my wholesale site. My work is available in many boutiques from Los Angeles to London.
Please contact us straight away. We will create your shipping label with the correct address. Please note, when you receive “shipment notification” email from Etsy, it will still show the wrong address, because we can’t change your address recorded on your Etsy order.
If your order has already shipped, we can’t do anything. If the package is returned to us, we will reship it to an address of your choice. We will have to charge you the re-shipping cost.